Privacy Policy

Last updated: July 2026

Rhode Island Pest Control ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, request our pest control services, or otherwise interact with us. By using our services or accessing our website, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us, as well as data collected automatically through your use of our services. The types of information we may collect include:

Personal Information: Your name, postal address, email address, telephone number, and billing information when you schedule pest control services, request a quote, or create an account with us.

Property Information: Details about your residential or commercial property, including square footage, pest infestation history, access instructions, and service preferences necessary to perform effective pest management treatments.

Payment Information: Credit card numbers and bank account details processed through our secure payment systems. We do not store complete payment card details on our servers.

Communications: Records of your correspondence with our customer service team, including phone calls, emails, and text messages.

Automatically Collected Data: IP addresses, browser type, operating system, referring URLs, pages viewed, and other usage information collected through cookies and similar technologies when you browse our website.

How We Use Your Information

We use the information we collect for specific business purposes, including:

To provide and manage our pest control services, schedule appointments, dispatch technicians to your property, and process payments for completed work. We maintain detailed service records to track treatment history and ensure effective ongoing pest management programs.

To communicate with you regarding appointments, service reminders, treatment recommendations, safety information, and responses to your inquiries. We may send promotional materials about new services or seasonal pest alerts, which you may opt out of at any time.

To improve our website functionality, analyze service trends, develop new offerings, and train our staff to deliver superior customer experiences.

To comply with legal obligations, enforce our terms of service, protect our rights and property, and ensure the safety of our employees and customers.

To prevent fraud, verify identity, and maintain the security of our information systems.

Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We share information only in the following limited circumstances:

Service Providers: We engage trusted third-party vendors who perform functions on our behalf, such as payment processing, data analytics, email delivery, and customer relationship management. These providers have access to personal information only as necessary to perform their services and are contractually obligated to maintain confidentiality and security.

Legal Compliance: We may disclose information when required by law, subpoena, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, investigate fraud, or respond to emergencies.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, maintain accurate business records, comply with legal and tax obligations, and resolve disputes. Service records containing property and treatment information are typically retained for seven years in accordance with industry regulations and warranty requirements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device that help us remember your preferences and recognize returning visitors.

We use essential cookies required for website functionality, performance cookies that help us improve our site, and analytics cookies that provide aggregated statistics about website usage. You may configure your browser to reject cookies or alert you when cookies are being sent; however, disabling cookies may limit certain features of our website.

We do not use tracking technologies to collect personally identifiable information across third-party websites for targeted advertising purposes.

Third-Party Services

Our website may contain links to third-party websites, applications, or services that are not operated by Rhode Island Pest Control. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

We utilize reputable third-party platforms for scheduling, payment processing, and customer communications. These services operate under their own privacy policies, though we select partners who maintain robust data protection standards.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Rhode Island Pest Control
Phone: (888) 239-7622
Service Area: Rhode Island

You may also contact us to exercise your rights regarding your personal information, including accessing, correcting, or deleting your data, or to opt out of promotional communications. We will respond to legitimate requests in accordance with applicable law and within reasonable timeframes.

We reserve the right to update this Privacy Policy periodically. Material changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.